Mental Health Hotlines in Bangladesh: A Lifeline of Support and Compassion

Mental Health Hotlines in Bangladesh

Mental health is integral to overall well-being, and seeking support during challenging times can be crucial for distressed individuals. In Bangladesh, where social issues and stressors can impact mental health, various helpline numbers and organizations have been established to provide immediate assistance and psychosocial support. This article aims to shed light on the mental health hotlines in Bangladesh, empowering individuals to seek help and promoting a culture of compassionate listening and support.

How do Mental Health Hotlines Help in Bangladesh?

Mental health hotlines are crucial in addressing and supporting mental health issues in any country, including Bangladesh. In a country like Bangladesh, where there is often limited access to mental health resources and a prevailing stigma around mental health, these hotlines can serve as lifelines for needy individuals. Here’s why they are important:

1. Stigma Reduction: Mental health hotlines help combat the stigma associated with mental health problems. Providing a confidential and anonymous platform encourages individuals to seek help without fear of judgment or societal backlash.

2. Access to Support: Many people in Bangladesh do not have easy access to mental health professionals due to geographical constraints or financial limitations. Hotlines bridge this gap by offering immediate support to those in distress, regardless of location or financial situation.

3. Crisis Intervention: Mental health hotlines offer timely intervention during crises. They can provide emotional support to individuals who may be experiencing acute distress, suicidal thoughts, or overwhelming emotions, helping to prevent potential harm.

4. Emotional Outlet: Sometimes, people need someone to talk to. Hotlines provide a safe space for individuals to express their feelings, worries, and anxieties. This can provide immense relief and prevent emotions from escalating.

5. Information and Education: Hotline operators can provide valuable information about mental health, coping strategies, and available resources. This empowers callers to understand their mental health better and make informed decisions about seeking further help.

6. Preventive Approach: Mental health hotlines are not just for emergencies; they can also function as preventive tools. By offering a platform for early intervention and support, they can help individuals address issues before they worsen.

7. Suicide Prevention: One of the critical roles of mental health hotlines is to prevent suicides. Trained operators can identify signs of suicidality, provide immediate support, and guide callers toward professional help.

8. Professional Referrals: Hotline operators are often trained mental health professionals or volunteers knowledgeable about available mental health services in the country. They can refer callers to appropriate professionals or organizations for ongoing support.

9. Confidentiality: Confidentiality is a cornerstone of mental health hotlines. This privacy assurance encourages individuals to share their thoughts and feelings openly, fostering a trusting environment.

10. Community Support: Mental health hotlines build community and solidarity. When individuals realize they are not alone in their struggles, it can alleviate feelings of isolation.

In a country like Bangladesh, where traditional views on mental health hinder people from seeking help, mental health hotlines can serve as an invaluable resource. However, it’s important to ensure that these hotlines are well-publicized, adequately staffed with trained professionals, and integrated into a larger mental health support framework. Additionally, ongoing efforts are needed to raise awareness about mental health, reduce stigma, and improve overall access to mental health services.

1. Government Helpline Number for Violence Against Women/Prevention of Child Marriage (109):

This helpline number serves as a multi-sectoral referral platform, offering psychosocial support to victims of violence against women and individuals facing child marriage issues. Circulated nationwide, it provides a safe space for individuals to seek help and connect with relevant agencies, including doctors, counselors, lawyers, DNA experts, and police officers.

2. National Emergency Hotline Number (999):

The National Emergency Hotline Number, 999, is a lifeline for immediate services connecting callers with police and hospitals during emergencies. This number can be dialed in critical situations to ensure swift assistance.

3. National Hotline Number (333):

The National Hotline Number, 333, provides immediate reports and help for various social problems. From inquiries related to COVID-19 to cases of child marriage and sexual harassment, this helpline offers timely assistance to those in need.

4. National Helpline Center for Violence Against Women (10921):

Specifically addressing violence against women, this helpline offers immediate services to victims and facilitates links to relevant agencies such as doctors, counselors, lawyers, DNA experts, and police officers.

Mental Health & Psychosocial Helplines:

5. Kaan Pete Roi (01779554391 / 01779554392):
6. Mental Health & Psychosocial Helpline (01688709965 / 01688709966)
7. Mental Health & Psychosocial Helpline (1985275286)
8. Mental Health & Psychosocial Helpline (1852035634)
9. Mental Health & Psychosocial Helpline (1517969150)
10. Moner Bondhu (1776632344)
11. Sajida Foundation (9678771511 / 0177 7771515 from 9 am-5 pm)
12. Dosh Unisher Mor Helpdesk for GBV/SRHR/psychosocial support (9612600600)

13. Ain o Salish Kendra (ASK) (01724415677 from 9 am-5 pm):

– Description: ASK provides legal assistance, emergency shelter, and mental healthcare to needy people.

14. Bandhu Social Welfare Society (01714048418 for SRHR / 01771 444666 for legal):

– Description: In collaboration with the Ministry of Social Welfare, this organization offers psychosocial support and guidance related to SRHR and legal aspects.

15. Friendship Bangladesh (01880081111 based in Cox’s Bazar):

– Description: Friendship Bangladesh provides advice on primary healthcare, SGBV (Sexual and Gender-Based Violence), and psychosocial support to those in Cox’s Bazar.

16. Action Against Hunger (ACF BD) (01888066747 for Chittagong Region / 01869859757 for Dhaka and rest of the districts):

– Description: ACF BD offers psychosocial support and case management to individuals seeking assistance.


Mental health hotlines in Bangladesh play a critical role in providing immediate support and psychosocial assistance to individuals facing various challenges. These helplines create a safe space for people to seek guidance, compassion, and understanding during difficult times. If you or someone you know needs support, don’t hesitate to call these helpline numbers and organizations. Remember, seeking help is a sign of strength, and reaching out can make a significant difference in one’s mental well-being and overall life quality.

(Note: It is essential to regularly check the updated helpline numbers to ensure accuracy and availability.)

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