Military life presents unique challenges, from frequent relocations to deployments and the stresses of reintegration. Recognizing these challenges, the U.S. Department of Defense offers Military OneSource, a comprehensive program providing free, confidential, non-medical counseling to service members and their families. This service aims to support the well-being of military communities by addressing everyday concerns through professional guidance.
What Is Military OneSource Counseling?
Military OneSource counseling offers short-term, solution-focused support for a variety of non-medical issues. These sessions are designed to help individuals, couples, and families navigate life’s challenges, such as:
- Relationship conflicts
- Stress management
- Parenting difficulties
- Grief and loss
- Adjustment to deployments or relocations
Counselors are licensed professionals with master’s or doctoral degrees in fields like psychology, social work, or marriage and family therapy. They are trained to understand the military lifestyle, ensuring culturally competent support.
Key Features
- Confidentiality
Sessions are private and not reported to the military chain of command, ensuring that seeking help does not impact one’s career or security clearance. Exceptions to confidentiality include situations involving harm to self or others, abuse, or illegal activities.
- Accessibility
Counseling is available 24/7/365 and can be accessed through various methods:
- In-person: Face-to-face sessions with local counselors.
- Telephone: Convenient for those unable to attend in person.
- Secure video: Offers visual interaction remotely.
- Online chat: Real-time, text-based support.
- Eligibility
Services are available to:
- Active-duty service members and their immediate family members.
- National Guard and reserve members (regardless of activation status) and their immediate family members.
- Surviving spouses and children.
- Service members and their families for up to 365 days post-separation.
- Session Limits
Eligible individuals can receive up to 12 counseling sessions per issue, ensuring focused support for specific concerns.
Specialized Support: Military and Family Life Counseling (MFLC)
In addition to Military OneSource counseling, the Military and Family Life Counseling (MFLC) Program offers:
- On-installation support: Counselors embedded within military units, schools, and child development centers.
- Child and youth behavioral counselors: Specialized support for children and teens facing challenges like bullying, family transitions, or deployment-related stress.
- Workshops and briefings: Sessions on topics such as stress management, communication skills, and reintegration.
How to Access Services
To initiate counseling services:
- Call: 800-342-9647
- Live Chat: Available on the Military OneSource website
- Request Online: Submit a request through the website to schedule an appointment.
For MFLC services, contact your installation’s Military and Family Support Center or use the MFLC locator tool.
Military OneSource counseling provides invaluable support tailored to the unique experiences of military life. By offering confidential, accessible, and professional services, it empowers service members and their families to navigate challenges effectively and maintain resilience.